About

Over four years ago, I got my start in digital design by photoshopping cropped-out arms back into Santa photos. Unconventional? Absolutely. Juicy? Surprisingly so.

Since then, I’ve run nationwide workshops and focus groups, mapped complex user journeys, and synthesised more sticky notes in Miro than I can count. I love untangling messy problems and digging into user needs to create thoughtful, human-centred design solutions.

More recently, I was part of a cross-functional team recognised with a Good Design Award.

On weekends, you’ll find me trying and failing to finish the crossword in the Sunday newspaper, ideally with a croissant in hand.

What people are saying

Charlotte is a talented, driven, and enthusiastic designer who cares for the quality of her craft, and the impact she delivers. On top of that Charlotte is a professional and positive colleague that rolls up her sleeves and gets things done.

- Sandy Pawson, Design Manager at NAB

I’ve had the pleasure of working with Charlotte across numerous projects over the years, and she consistently stands out as a gifted and highly capable Product Designer. What sets Charlotte apart is her rare combination of visual design excellence and strong UX research skills. Beyond her technical strengths, Charlotte brings a positive, proactive energy to every team she joins. She’s collaborative, curious, and always willing to go the extra mile to elevate the work.

- Andy McBride, Product Design Director at Symplicit